Accessibility

Accessibility statement for NHS Wakefield CCG website

This accessibility statement applies to wakefieldccg.nhs.uk only. It does not refer to any other services on the nhs.uk domain.

This website is run by NHS Wakefield CCG. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard

We’ve also made the website text as simple as possible to understand.

AbilityNet (links to an external site) has advice on making your device easier to use if you have a disability.

The website is designed to be compatible with assistive technologies and the last two versions of the browsers: Chrome, Firefox, Edge and Safari. In older browsers, some aspects of the website may not display optimally. The website is not designed for Internet Explorer.

Information on this website can be made available in other formats such as large print, and may be available in alternative languages or easy read on request. Please call us on: 01924 315803 or email wakccg.contactus@nhs.net to request assistance.

How accessible this website is

We know some parts of this website are not fully accessible:

  • Low contrast on certain elements and third-party widgets
  • Skipped heading levels
  • Redundant title text on certain elements
  • Missing and suspicious alternative text on images
  • Our cookie policy cannot be closed by keyboard navigation
  • Incorrect ARIA attributes used on third-party widgets
  • PDF, Word and PowerPoint documents are not fully accessible to screen reader software
  • Embedded YouTube videos aren’t fully accessible to screen reader software
  • Our videos do not have captions

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email wakccg.contactus@nhs.net
  • call 01924 315803

We’ll consider your request and get back to you in 10 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: 

E-mail: wakccg.contactus@nhs.net

Phone number: 01924 315803

Address:
NHS Wakefield Clinical Commissioning Group
White Rose House
West Parade
Wakefield
West Yorkshire
WF1 1LT

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)(links to an external site).

Technical information about this website’s accessibility

NHS Wakefield CCG is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  • Low contrast on certain elements and third-party widgets. This fails WCAG 2.1 success criterion 1.4.3 Contrast (Minimum).
  • Skipped heading levels. This fails WCAG 2.1 success criterion 1.3.1 Info and Relationships, 2.4.1 Bypass Blocks and 2.4.6 Headings and Labels.
  • Redundant title text on certain elements.
  • Missing and suspicious alternative text on images. This fails WCAG 2.1 success criterion 1.1.1 Non-text Content.
  • Our cookie policy cannot be closed by keyboard navigation. This fails WCAG 2.1 success criterion 2.1.1 (Keyboard). 
  • Incorrect ARIA attributes used on third-party widgets. This fails WCAG 2.1 success criterion 4.1.2 Name, Role, Value.
  • This site makes use of multiple PDF's, Word and PowerPoint documents. Some are a legal requirement. These are not accessible to some screen reader software.
  • Embedded YouTube videos aren’t fully accessible to screen reader software. This fails WCAG 2.1 Success Criterion 1.2.5 Audio Description (Prerecorded).
  • Our videos do not have captions. We also link to videos that we do not own that may not have captions and full accessibility in place. This fails WCAG 2.1 Success Criterion 1.2.2 Captions (Prerecorded).

Disproportionate burden

PDF documents since 2018

Some of our content across the site is in PDF format where a durable format is needed. We will be reviewing all PDF documents. However, we have examined documents published after 23 September 2018 and we've assessed the cost of fixing these documents. We believe that doing so would be a disproportionate burden within the meaning of the accessibility regulations.

Pre-recorded time-based media

Pre-recorded time based media added to the site prior to 23rd September 2020 don’t have captions or audio descriptions. This doesn’t meet WCAG 2.1 success criterion 1.2.3 (Audio Description or Media Alternative (Pre-recorded). We plan to update these in due course.

What we’re doing to improve accessibility

We are fixing content which fails to meet the Web Content Accessibility Guidelines version 2.1 AA standard. Issues with third-party widgets will be fixed when the developer of those widgets update them to meet accessibility guidelines. We will update this page when issues are fixed.

Preparation of this accessibility statement

This statement was prepared on 23rd January 2020. It was last reviewed on 29th September 2021.

This website was last tested on 29th September 2021. The test was carried out by The Health Informatics Service Web Department. We use the Web Content Accessibility Guidelines V2.1 level A and level AA to test how accessible wakefieldcgg.nhs.uk is.

We used this approach to deciding on a sample of pages to test:

  • Looked at all mediums used on the site for example text, images, maps, videos, forms etc
  • Added at least one page per item to our sample list
  • Always include the homepage
  • We used Lighthouse (links to an external site) to audit each page in the sample for accessibility issues.
  • We used Wave (links to an external site) to test for accessibility issues on pages that do not need users to sign in.
  • We used Axe DevTools (links to an external site) to test for accessibility issues on pages that do not need users to sign in.

You can read the full accessibility test report here.

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