Connecting Care Hubs
Having a long term condition or poor health and wellbeing, generally means lots of visits to the GP, hospital or other services. Getting help can be frustrating because health, social care and community services are not joined-up and people find themselves telling their story over and over again to different professionals.
Health and social care services across Wakefield are focusing on delivering a new integrated care co-ordination model, in partnership with other voluntary and community sector agencies, through the Connecting Care Hubs. There are two Connecting Care Hubs in Wakefield; Waterton Hub which is in the West of the District and Bullenshaw Hub which is in the East, alongside a satellite unit in Castleford.
Covering the whole district, the Hubs are aligned to five GP Federations. The Hubs allow multiple organisations to work together more seamlessly to support patients with complex needs who could otherwise receive disjointed care, with multiple referrals and handovers.
Made up of specialist workers from different health, social care, voluntary and community organisations across Wakefield, patients are referred directly into the Hubs to receive an integrated care plan. The Hubs allow staff from each organisation to work seamlessly together to support patient/service user’s health and care requirements. This integrated approach provides individual and bespoke support packages to help those people most at risk to stay well and out of hospital. This ensures that all service users referred into the Connecting Care Hubs get the right care, at the right time, in the right place and by the right person.
The partner organisations within the Connecting Care Hubs are:
- Wakefield Council Adult Social Care (City of Wakefield Metropolitan District Council)
- NHS MY Therapy (The Mid Yorkshire Hospitals NHS Trust)
- NHS Community Matrons (The Mid Yorkshire Hospitals NHS Trust)
- Age UK Wakefield District
- Carers Wakefield and District
- NHS Pharmacy (The Mid Yorkshire Hospitals NHS Trust)
- South West Yorkshire Partnership Foundation Trust (SWYPFT) Mental Health Navigators
- Wakefield Hospice.