Choosing the right service

Help your NHS by choosing the right healthcare option

The NHS is here for you across Wakefield district. To help you get seen in the right place, at the right time by the right healthcare professional you need to use the most appropriate service.

Self Care

Many minor illnesses and injuries such as a sore throat, coughs, colds and small cuts can be treated in your own home with a well-stocked medicine cabinet and plenty of rest.


Pharmacists are trained medical professionals who can advise you on the best treatment for a range of common conditions. There are lots of pharmacies across Wakefield (find the closest to you here


If you have an urgent medical problem and you’re not sure what to do, you can get help from NHS111. They are available 24/7 either by calling 111 or visiting They can book you an appointment with a healthcare professional locally if you need one.

GP Practice

Your GP practice is still here to help but the way you access it has changed due to COVID-19. You should contact the practice by telephone and your clinical team will make sure you get the right support. If you are then given a face-to-face appointment, precautions will be taken to ensure your safety.

Urgent Care

King Street, Wakefield

This is a nurse led service that can diagnose and treat minor illnesses and injuries and is open between 10am and 10pm, seven days a week. Due to COVID-19, please telephone first to discuss your issue on 01924 882350. The video below outlines the support the service can offer:

Pontefract Urgent Treatment Centre (UTC)

The UTC is open 24/7, 365 days a year to treat people with non-life-threatening conditions. The service is run by GPs and specialist nurses. Book through NHS111 (details above).

A&E or 999

Pinderfields Hospital A&E should only be used for critical and life-threatening situations.

Also call 999 if you have seriously harmed or injured yourself, find someone who has seriously harmed or injured themselves or you are unable to keep yourself, or other people, safe.

Please remember to help other people by avoiding calling 999 or visiting emergency departments unless it really is necessary.


*In pharmacies, GP practices, King Street Centre, Pontefract UTC and Pinderfields Hospital you should wear a face covering unless under three years old or you have a medical condition that prevents you from wearing a covering. This will help to keep everyone safe.

Remember if you have symptoms of coronavirus you must not walk-in to your GP practice, pharmacy or hospital. If you need help in an emergency please tell the 999 call taker if you have coronavirus or symptoms of this, and mention this to paramedics on arrival.

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