Claims and Redress

NHS England has now published the refreshed NHS Continuing Healthcare Redress Guidance for CCGs, to be used when considering NHS Continuing Healthcare redress payments for individuals.

The document has been updated to reflect the ‘Principles for Remedy’ from the Parliamentary and Health Service Ombudsman for all public bodies. It maintains the principles of fairness to ensure that individuals are returned to the financial position that they should have been, had they later been found eligible for CHC, whilst ensuring nobody makes financial gain from the public purse.

CCGs will continue to consider the specific circumstances of each individual case when determining the appropriate level of redress.