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Wakefield Local Authority - Adult Social Care

Social Care Direct is the initial point of contact for all new Adult Social Care referrals to Wakefield Council. This includes referrals for a care needs assessment or carer’s assessment under The Care Act 2014, Adult Safeguarding referrals, and Community Occupational Therapy referrals. Some of the referrals will be passed to the Connecting Care Hubs, for a multiagency response particularly for those who may be elderly frail, including dementia, or have no other support networks such as friends or family, or are caring for someone who is.

Social Care Direct also provides the Council’s out of hours social care response and deals with requests for Mental Health Act Assessments, Homelessness referrals and Appropriate Adult referrals from the Police, as well as the normal referral types.

Social Care Direct can be accessed in several ways as this is a 24/7 service.  You should contact Social Care Direct first if you, or someone you know, appears to need Adult Social Care services in Wakefield.  If we don't think you need a Social Care assessment, we will give advice and information about what other agencies and support groups can offer.

If you are worried about the safety or wellbeing of an adult at risk or older person, please contact Social Care Direct.  They will deal with your concerns and offer advice and support about what to do.  See below for contact details:-

·         Telephone:      0345 8 503 503

·         Minicom:         01924 303450 (type talk welcome)

·         Email: social_care_direct@wakefield.gov.uk or socialcare.direct@wakefield.gcsx.gov.uk (secure)

·         Website: http://www.wakefield.gov.uk/health-care-and-advice/adults-and-older-people-services/social-care-direct