Primary Care Networks
Primary Care Networks (PCNs) are groups of general practices working together with a range of local providers, including community, mental health, social care, pharmacy, hospital and voluntary services.
PCNs are based on GP registered lists, typically serving communities of around 30,000 to 50,000. This means they are small enough to provide the personal care valued by both patients and GPs, but large enough to support the delivery of many of the commitments in the NHS Long Term Plan .
GP practices within each network work together to provide a wider range of services than might be possible in individual practices.
PCNs offer improved access and extend the range of services available to patients, and by helping to integrate primary care with wider health and community services, they provide proactive coordinated care to their local populations in different ways to match different people’s needs.
While there have been many changes in how patients access care, a range of clinical staff working in general practice are on hand to offer advice to patients about health concerns.
It is important that anyone who has a health concern continues to contact their surgery. While they should not turn up in person without an appointment, they should telephone on the usual number as soon as possible. After a clinical assessment, patients who need a face-to-face appointment may still be given it and the exact time and location of a face-to-face appointment will always be communicated to a patient by their clinical team.
Consultations can also be held by video and this option is being taken advantage of by many registered patients.